The other side of launching a big app update.
Like other developers that worked hard on their app release, I was nothing but proud when I released RocketSim 6.0 last week. RocketSim is a typical app that looks like a simple layer on top of an existing tool (xcrun simctl) while it's much more under the hood.
I received many positive responses from the community and gained many more active users over the week. Yet, a few less positive responses influenced me the most.
After posting the update on Reddit, I expected nothing but positive feedback on the newly added features. The tunnel vision I had made me think it was the best update ever (of course!). The responses only focused on the fact that you had to pay for getting RocketSim PRO. Some even stated that a yearly subscription of $13 is way too expensive for an app providing the same features as the default Simulator.
Let me be clear: RocketSim is not the same as the default Simulator. Even though I knew this reply wasn't correct, it did make me feel bad since I was expecting compliments!
Yet, time passed by, and I started to evaluate all replies. I stayed positive, replied in the threads, and tried to benefit from my feedback. It made me realize that these unexpected replies turned out to be super valuable!
And here I am, planning a migration for moving RocketSim out of the Mac App Store to provide better pricing options and allowing myself to take RocketSim to the next level without Sandbox limitations. All due to those unexpected responses to the latest release.
Long story short: try to stay positive when you receive unexpected responses. Please don't ignore them; stay nice and reply to better understand your users.
And with that, enjoy this week's SwiftLee Weekly! |
